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Raving Fans

What is a Raving Fan? A Raving Fan represents the highest achievement in customer service.

As a high-performance organization, DataCraft does more than just satisfy our customers' need for accounting and software services. We anticipate all their needs and then exceed their expectations.

Ken Blanchard and Sheldon Bowles explore this phenomenon in great detail in their book, Raving Fans.

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World of Dreams
QuickBooks User

"The service Nona provided for my business was outstanding. I would highly recommend her for any service and her knowledge about her field is over the top. Being a new business owner and starting up a new preschool, without her help my financials would not be in order or running smoothly." 

Barbara Seay / Owner 

 

Adapt Plastics, Inc.
QuickBooks user
Plastics Molding Services

"The training DataCraft offers for the QuickBooks program is great. I certainly would recommend them; the service is outstanding — very professional."

Larry Phippen / President


American Red Cross, Rock River Chapter

American Red Cross

"We called on DataCraft when we lost our accountant. They had helped us retrieve data before that time; now we use both their accounting and technology services. I don't think their services could be any better. They are very professional and help us out a lot."

Jane A. Bohnsack / Office Manager


Belvidere Area Chamber of Commerce
QuickBooks user
"After having experienced QuickBooks through a previous employer, I was unable to assess my true knowledge of this software. Through my current employer, I was given the chance to review and learn a wealth of knowledge through DataCraft.

"Their classes were timely and very informational with hands-on and handouts to take home. DataCraft Instructors and Staff are polite and always willing to drill down to the root of the answer. I would recommend anyone needing up-to-date training to ask the professionals at DataCraft.

"Thank You to all at DataCraft."

Elaine Huska / Office Manager


Electrol Specialties Company

 Electrol SpecialtiesManufacturer of Automated Cleaning Equipment for Pharmaceutical & Biotech Companies

 

"We needed our software customized to better accommodate our needs. DataCraft is one of the few companies around that do this. Just recently I spoke to them about a problem we were having; the changes were implemented in a matter of days. DataCraft does a great job for us."

Mike Leavitt / Controller


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